Error: “The element is not present on the page”
Code: element-not-present
This error occurs when an expected element cannot be found on the page. This can indicate issues with the page state, element loading, or incorrect test expectations.
Troubleshooting Steps:
- Verify Test Expectations
- Expected Presence: Ensure that your test is correctly set up to expect the presence of the element. Double-check the test script to confirm that the element should be present at the specified point in the test.
- Element Selector: Make sure that the selector used in the test accurately targets the element in question. Verify that the selector is correct and specific enough to identify the element.
- Check Page State
- Initial State: Ensure the web page is in the correct initial state before the test begins. Any pre-existing conditions that might prevent the element from being present should be accounted for.
- State Changes: Consider any user actions or state changes that might result in the element being added to the page. Ensure these actions are accurately represented in the test script.
- Review Element Loading
- Dynamic Content: If the element is part of dynamic content (e.g., AJAX-loaded content), verify that the content has fully loaded by the time the test checks for the element.
- Loading Time: Ensure that there is sufficient time for the element to load before the test checks for it. Adjust the wait time settings in Checkview.io if necessary.
- Inspect for JavaScript Issues
- Console Errors: Check the browser’s console for any JavaScript errors that might be preventing the element from being added to the page.
- Script Execution: Ensure that all necessary scripts are running correctly and there are no conflicts affecting the element’s presence.
- Test Environment Consistency
- Environment Match: Ensure that the test environment mirrors the production environment as closely as possible. Differences in configurations or data can affect the presence of elements.
- Data Consistency: Make sure that the data used in the test environment is consistent and reflective of real-world usage. Inconsistent data can lead to the expected elements not appearing on the page.
Additional Tips:
- Wait for Element Presence: Adjust the test script in Checkview.io to wait for the element to appear on the page before proceeding. Example:
- Robust Selectors: Use robust selectors that accurately target the element you are verifying. Avoid overly generic selectors that might fail to identify the element correctly.
- Debugging with Developer Tools: Use the browser’s developer tools to inspect the element and understand why it is not present. This can help identify issues with page state or JavaScript execution.
- Professional Help: If issues persist, consider consulting with a web development expert or a testing specialist for a thorough analysis and tailored solutions.